Limited Lifetime Warranty
Who does the warranty apply to?
This warranty applies to the initial purchaser of the products who owns them at the original site of installation. FAILURE BY THE CONSUMER TO PROVIDE PROOF OF PURCHASE VOIDS ANY CLAIM MADE UNDER THIS WARRANTY.
What does this limited warranty cover?
This limited warranty covers defects in material and workmanship in your Crafted Cabinetry custom cabinetry under normal home use and service.
What will Crafted Cabinetry do?
Crafted Cabinetry. will replace or repair any part or parts which may prove defective under normal home use and service.
How do I contact Crafted’s customer service?
As the Manufacturer, Crafted relies on our trusted dealer network to sell and service Crafted product. These independent, locally-owned and operated businesses are the “Customer Service” who facilitate warranty claims.
WHAT IS NOT COVERED UNDER WARRANTY?
Hairline Cracking
Mellowing or Fading
Installation
Visible cracking around the joint areas of painted face frames, doors and other painted product is considered a natural characteristic of wood. Wood naturally expands and contracts with changes in humidity and temperature and is not covered under any implied warranty.
Mellowing, fading or aging of wood products due to photo-degradation (the effect of natural and artificial light on woods and finishes) of the products’ finished appearance.
This warranty does not cover damage caused by improper job site handling or installation. Improper door and drawer alignment caused by cabinets installed out of level, square or plumb are not covered. This warranty does not cover expenses involved in the removal or installation of any item or product otherwise covered by this warranty.
WHAT WILL VOID THE WARRANTY?
Products deemed to have been neglected, abused, misused, improperly maintained or FAILURE BY THE CONSUMER TO PROVIDE PROOF OF PURCHASE VOIDS ANY CLAIM MADE UNDER THIS WARRANTY.
Humidity and temperature causes wood products to shrink, swell, crack or warp. Home environments beyond our Care and Maintenance guide are considered improper maintenance and will void warranty.
Damage caused by exposure to water and/or damp cloths is considered improper care and will void warranty.
Neglecting chips and scratches is considered improper maintenance. When chips or scratches are not properly touched up, they are a future point of product failure and will void warranty.
This warranty does not cover damage caused by product modifications such as job site modifications, disassembly or refinishing.
Product stored in an uncontrolled environment before or during installation is considered improper maintenance and will void warranty.
Appliance heat, steam, water or other factors related to appliance use that damage cabinetry are considered improper care and will void warranty.